PRIVACY POLICY

1. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).

Information You Provide: Name, professional title, phone number, email address, physical address, and social media links provided for your digital profile.

Payment Information: We use Stripe for payment processing. We do not store your credit card or bank account information; this data is collected and processed by Stripe under their own privacy policy.

Automatic Collection: We use tools like Google Analytics and Facebook Pixel to collect information about your device, IP address, and how you interact with our Site.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and maintain the DMEBcard SaaS platform.
• Process payments and fulfill orders for physical cards.
• Improve our website performance and user experience.
• Communicate with you regarding account updates or support requests.

We do not sell your personal information to third parties for their marketing purposes.

3. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your Personal Information:

Right to Know: You can request a disclosure of the categories and specific pieces of personal information we have collected about you.

Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.

Right to Opt-Out: While we do not "sell" information, we provide notice that you may opt-out of "sharing" for cross-contextual behavioral advertising.

Global Privacy Control (GPC): Our site is designed to recognize and honor GPC signals from your browser.

4. DATA RETENTION AND SECURITY

Your data is stored on secure servers provided by Base44, located in the United States. We implement reasonable security measures (SOC 2 compliant infrastructure) to protect your data. We retain your information as long as your account is active or as needed to provide you services.

5. SUB-PROCESSORS

We share your data only with trusted service providers ("sub-processors") who help us operate our services. Each is contractually bound to protect your data and use it only for the purposes we instruct. The current list of sub-processors:

We update this list when sub-processors change. Material changes are communicated via email or in-app notice.

6. EXERCISING YOUR DATA RIGHTS

You can exercise your data rights — access, export, correct, delete, or opt-out — directly from your account:

We respond to verified requests within 45 days as required by CCPA. Submit requests via the link above or email office@dmebcard.com.

7. CHILDREN'S PRIVACY (COPPA)

DMEBcard is not intended for and is not directed to children. Our service is designed for business professionals and is intended only for users who are at least 18 years of age. We do not knowingly market to, collect personal information from, or create accounts for:

• Children under the age of 13, in compliance with the U.S. Children's Online Privacy Protection Act (COPPA)
• Minors under the age of 16, in compliance with the California Consumer Privacy Act (CCPA/CPRA)
• Minors under the age of 16, in compliance with the EU General Data Protection Regulation (GDPR)

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at office@dmebcard.com and we will promptly delete the information and terminate the account.