Customer Support
We're here to help you get the most out of your DMEBcard.
Have a question, need help with your digital business card, or experiencing an issue? Our support team is ready to assist you. Reach out using any of the options below and we'll get back to you as quickly as possible.
Email Support
Send us a message and we'll respond within 24 hours on business days.
office@dmebcard.comLive Chat
Use the chat widget at the bottom corner of any page to chat with us in real time.
Available across the siteSupport Hours
Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday – Sunday: Limited availability
Messages received outside business hours will be answered on the next business day.
Common Questions
How do I update my digital card?
Log in to your dashboard, open your card, and edit any of your details. Changes are saved and published instantly.
When will my physical card ship?
Physical cards are produced and shipped within a few business days after your design is approved. You'll receive email updates at each step.
How do I manage my subscription?
You can view and manage your plan, billing, and payment method from the Subscription section in your account dashboard.
Still need help? Email us at office@dmebcard.com and a member of our team will get back to you.